Informations générales
Entité de rattachement
Quand il crée les premiers produits BIODERMA et Institut Esthederm en 1977, Jean-Noël Thorel, pharmacien et biologiste, ouvre la voie à la cosmétique active en intégrant pour la première fois la biologie à la cosmétique, avec pour objectif de changer de paradigme.
Présente aujourd'hui dans plus de 100 pays, avec 3100 employés, NAOS a choisi un seul site de conception et de fabrication, NAOS Les Laboratoires, à Aix-en-Provence (France) afin de maîtriser la qualité et la conception unique de ses produits.
NAOS et ses trois marques - BIODERMA, Institut Esthederm et Etat Pur - revendiquent une approche commune unique : l'écobiologie. Combinaison de la biologie et de l'écologie de la peau, l'écobiologie considère la peau comme un écosystème en interaction constante avec son environnement.
Inspirée par la vie et animée par le cœur, NAOS est une fondation actionnaire dont l'objectif est de contribuer à la réalisation du potentiel humain.
Référence
2025-2790
Description du poste
Métier
DIGITAL - E-COMMERCE
Intitulé du poste
eBusiness Performance manager H/F
Date d'embauche souhaitée
01/06/2025
Type de contrat
CDI
Temps de travail
Temps complet
Principales missions
Are you willing to be a part of an ambitious company project ?
NAOS, major international stakeholder of Skincare, is looking for a eBusiness Performance manager, in CDI, position open right.
The E-Business Performance Manager will report directly to the Global E-Business Manager. This role focuses on driving measurable performance improvements across direct-to-consumer (D2C), Amazon, and e-retail channels through advanced data analysis, optimization strategies, and innovative technology deployment. The manager will act as a key driver of performance excellence, ensuring alignment with global e-business strategies and goals.
the main missions are:
Conversion rate optimization
- Detailed reports and overview of conversion blockers on our D2C websites
- Implement cohesive CRO strategy & roadmap for brands' core model websites
- Manage global CRO tools (CS, AB Tasty) & ensure their deployment and usage in the key markets
- Create AB testing roadmap in collaboration with PM & PO teams
- Partner with internal teams such as Media, CRM, and UX to enhance consumer experience, acquisition, and retention strategies.
E-retail: eMerch/ tool
- Build eRetail/ eMerchandising use cases and accompany countries in operationalization
- Monitor and enhance e-retail metrics, including search visibility, traffic, conversion rates, and customer review etc..
- Benchmark performance across competition to identify areas of improvement
e-commerce martech : - Develop and delivers Workshop, training program, case studies ton empower countries and increase eCom martech usage
- Identify and pilot emerging e-com tools (ex: web stories) that enhance e-com management
Overall performance :
- Provide data-driven insights to support strategic decision-making at both global and locals levels on eBusiness channels ( D2C, eRetail, Amazon )
- Improve existing Power BI eCom performance dashboards and build new on ( like Amazon global dashboard) to enlarge monitoring coverage
Join a company with a purpose, inspired by a claimed humanist utopia, and come
experience a humane, collective and enriching company.
Our typical recruitment process:
It might slightly change.
1. CV screening. Given the large amount of application, this process can sometimes
be as long at 4 weeks.
2. First 15-minutes contact to narrow down your wishes : via phone or via
EasyRecrue video interview.
3. Interview with different stakeholders.
4. Optionnally, it could be asked that you realize a case study.
Savoir-faire et Savoir-être requis pour le poste
Required Qualifications:
- Strong expertise in CRO, e-commerce performance tools, and analytics platforms (e.g., Google Analytics, Contentsquare, Profitero, Semrush).
- Advanced skills in Excel, Looker, MS Power BI or any data visualization tools
- Proven track record in driving e-commerce performance improvements across D2C and e-retail channels.
- Experience in managing global projects, tools, and teams across diverse markets.
- Analytical mindset with the ability to derive actionable insights from complex data sets.
- Solutions-oriented approach with excellent project management and stakeholder communication skills.
- Fluent in English
Then apply and join the NAOS journey !
Our job offers are opened to people with disabilities.
Localisation du poste
Localisation du poste
Europe, France, Provence-Cote d'Azur, Bouches du Rhône (13)
Ville / Secteur
AIX EN PROVENCE
Critères candidat
Niveau d'études min. requis
Bac + 4
Spécialisation
DIGITAL
Niveau d'expérience min. requis
Débutant
Langues
- Français (Courant)
- Anglais (Courant)